Attempting to transform a reservation day for the last three days/nights. Just about every agent We've gotten has both transferred us away from our get in touch with building A further hrs wait around or has hung up on our get in touch with.
Incredibly let down using a.A. purchaser relations. My spouse went to Italy for the memorial of her mother and when she was there she bought bronchitis with ear infection, subsequently the doctor advised her not to fly right before just one week to obvious the an infection.
On landing in Roatan on Feb 14, I uncovered a bit of my baggage was still in Miami and they would have it around the airplane on the subsequent flight from Miami to Roatan, the subsequent Saturday!
American Airways,I'm so unhappy !!! I'd such a difficult time with my disabled kid!! You lost my stroller seat belt, i had to walk all the way around the airport Keeping my four many years outdated daughter…and just after standing one particular hour in the baggage assert they explained to me to simply call your purchaser service ,guess what? They could’nt do anything!! it proceeds? unbelievable!!!
I just wished to express that my expertise using this flight and American Airways staff members was the worst I've at any time experienced with an airline. The trip to LAX from TPA was Alright except flight attendants don’t smile or act like they like their Employment anymore. The return flight was a nightmare. It commenced whenever we gained an email the early morning of our flight stating that we required to alter our seats which were previously selected. We did just that & checked in on the web. After we acquired into the airport our boarding passes continue to experienced the old seats which we had to vary in the baggage sign in counter (all over again workers weren't helpful in the slightest degree).
Doubt if any person my blog reads this but AA is definitely the worst airline in the world. Didn’t fly them For several years on account of inner issues.
by no means at any time gained such inadequate service and a company that basically doesn’t treatment about there paying consumers
I'm able to assure you that This is actually the worst flight I have had in my whole everyday living. My mom and partner each concur. We fly all over the nation and therefore are not new to touring. Over-all it absolutely was simply a awful knowledge. We expert racism, incompetence and more than worked and irritable staff members.
I can not obtain the complaint segment in the American Airways Web page to operate. So This can be the only position i can find to submit my details before mailing it to your cooperate Workplace.
WOW! Seeking to achieve your buyer service Division by using telephone is difficult!! I tried three distinct selection and a person was disconnected!! 1 quantity I used to be prompted to get in touch with attempted to have me buy – not related flight services. I feel I must return to United.
Had a web-based reservation set to go and when looking to post it explained to me to start more than – I called a representative without delay and stated they may see the price I had been quoted but when refreshed when up $120 – Challenging to believe that they would not stand by what they might see on the web – I wound up being forced to shell out the additional $a hundred and twenty because I needed those precise flights – once more difficult to imagine they'd not stand beside the web selling price – pretty costly
I have incorporated an short article that outlines your firm as currently being the worst airline from the business which is not one thing being happy with. Depending on my encounter I will say that i'm never gonna fly with your organization yet again, and neither will anyone I know. I have currently publically declared my frustrations with your airline on every one of the social networking sites.
Irrespective of what happened on this occasion, we hope you may keep on to pick American Airways for your personal journey wants. We will work hard to make certain you receive the service you assume and are worthy of.
Now and again you discover somebody who actually do The task They are really paid to do. I not merely discovered 1 , I found numerous at American Airlines .Though touring 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I remaining my black canvas Ralph Lauren polo carry on with the gate, I was not allowed off the aircraft to retrieve it because the doorway was closed plus the jetway eradicated.